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FAQ

Frequently Asked Questions

Course Registration

  1. Go to your Profile Page
  2. Expand the course desired for registration
  3. Enter course registration key
  4. Click “Register”

To find where you can enter your course registration key, go to your “My Profile” page and scroll down. Once you’re registered to the system, the “My Profile” page is your login landing page. While you’re in the system you can find the “My Profile” link in the top navigation bar.

course_registration

LESSON & TOPIC UPDATING AND COURSE COMPLETION

Each D.M.A.I.C phase is a Lesson, Lessons have several topics within them. All topics must be complete for a lesson to be complete. When all lessons and other certification requirements (e.g. certification exam and/or project for Black Belts) are complete, the course will be completed.

LESSON COMPLETION

  1. Manually Mark All Topics Complete (eLearning modules and quizzes)
  2. Pass The Phase Test

** All Topics Under Each Lesson Must Be Complete For Lessons To Be Completed and All Lessons Must Be Complete For Course Completion **

Courses are structured such that courses contain lessons and lessons contain topics. With the exception of test topics, all topics must be marked complete by the user. The Mark Complete button is located after the topic content. The lesson will be auto completed only if all of its topics are complete.

Mark_CompleteCOURSE COMPLETION & CERTIFICATION

  1. All Lessons Must be Complete
  2. Certification Exam Passed
  3. For Black Belts, The Project Requirement Must Be Complete
  1. Wrong Key – You have entered the wrong key. Only the correct registration key will activate the “Register” button.
  2. Hidden Space – Check to make sure there are no spaces before or after your key.
  1. Wrong Key – You have entered the wrong key. Only the correct registration key will activate the “Register” button.
  2. Hidden Space – Check to make sure there are no spaces before or after your key.

On your “My Profile“page there is an “Edit My Profile” link located below your picture or avatar. Clicking this link will take you to the page where you can edit your profile, change your password etc.

Edit_Profile

On your “My Profile“page there is an “Edit My Profile” link located below your picture or avatar. Clicking this link will take you to the page where you can edit your profile, change your password etc.

 

Yes,

Although our eLearning modules and quizzes are flash based, the system will run on ipads and mobile devices with the proper browser. If you wish to access the system via an ipad or mobile device, you will need to use a browser on your device that runs flash. There are several free and paid browsers available that will accomplish this. A couple free ones that we’ve tested and know work are:

  • Puffin
  • Photon
  • Dolphin

You will simply need to download “Puffin Browser” for example from the app store or similar and use it like you would Safari or Chrome.  The site is “responsive” and if you use a flash enabled browser you will be able to hear and see our eLearning modules.

Advanced Process Optimization, Inc. is the certification entity that certifies you as a Lean Six Sigma Green Belt or Black Belt. APO’s curriculum and certification program has been reviewed and approved for accreditation by the Council for Six Sigma Certifications.